Effective Date: 4 May 2026

Thank you for shopping with Amber Aura. We take great care in preparing and delivering your handcrafted products safely and on time.

📦 1. Order Processing Time

• All orders are processed within 1–3 business days.
• Since our products are handmade, slight delays may occur during high-demand periods.
• Orders are not processed on Sundays or public holidays.

🚛 2. Shipping Time & Delivery

• Estimated delivery time: 3–7 business days depending on your location.
• Remote areas may take longer.
• Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.

💰 3. Shipping Charges

• Shipping charges are calculated at checkout.
• Free shipping may be available on orders above a certain amount (if applicable on the website).

📍 4. Shipping Coverage

• We currently ship across India.
• For international shipping inquiries, please contact us before placing your order.

📦 5. Order Tracking

• Once your order is shipped, you will receive a tracking ID via email or WhatsApp.
• You can use this to track your shipment in real time.

❗ 6. Delays & Issues

• Amber Aura is not responsible for delays caused by courier partners, weather conditions, or incorrect shipping details provided by the customer.
• If your order is significantly delayed, please contact us and we will assist you.

⚠️ 7. Incorrect Address

• Please ensure your shipping details are accurate.
• Orders with incorrect or incomplete addresses may be delayed or returned.
• Additional shipping charges may apply for re-delivery.

📭 8. Damaged or Lost Packages

• If your order arrives damaged, please contact us within 24 hours of delivery with photos of the product and packaging.
• We will review and provide a suitable resolution.

📞 9. Contact Us

For any shipping-related queries, feel free to reach out:

Amber Aura
📍 Address: Hair pado, Haripada Ghosh Ln, Nawapara, Konnagar, West Bengal 712234
📧 Email: amberaura25@gmail.com
📞 Phone / WhatsApp: 7001631931

🌿 Note

By placing an order with Amber Aura, you agree to the terms outlined in this Shipping Policy.